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Advantage Services Return Policy

 
 

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Advantage Services Return Policy


                                                                                         





 

     




Return Policy


If an item is returned to Advantage Services from UPS or USPS due to being Damaged in transit or Advantage Services errors in the shipping address or incorrect Product WAS SHIPPED, we will RE-Ship the item(s) purchased at NO ADDITIONAL CHARGE or Credit your account the FULL COST including Shipping.


If an item is returned to Advantage Services due to an incorrect shipping address that you supplied, we will credit your Credit Card Account the cost of the item(s) *Purchased or re-ship your order and charge your Credit Card all additional Shipping costs. If your order was listed as FREE SHIPPING, you will be responsible for the original cost of shipping to your location.

*( credit will be issued less Shipping Costs and a 20% Restocking Fee )


If an item is returned to Advantage Services for ANY OTHER REASON , we will credit your Credit Card Account the cost of the item(s) *Purchased. If your order was listed as FREE SHIPPING, you will be responsible for the original cost of shipping.

*( credit will be issued less Shipping Costs and a 20% Restocking Fee )


We DO NOT accept returns for any of the Energy Products listed on this site for FDA safety reasons.

If an item is returned to Advantage Services and the Seals or Packaging has been opened, NO CREDIT WILL BE ISSUED for the product, it will be returned to you.

If an item is returned and you issue a disputed claim with your Credit Card issuer, we will be forced to add an additional $15.00 charge for the paper flow that we need to prepare for the correction as well as the Shipping and Restocking Fee's.


All returned products must be in the original packaging and UNOPENED.

Returns must be received within 30 DAYS after you receive the product.

RETURNED PRODUCTS ARE SUBJECT TO A 20% RESTOCKING FEE.


How to Return Items


Contact our Customer Service Department to receive an authorization number ( RMA# ) for the items you wish to return. Please note that we cannot issue a refund for items returned without an authorization number nor will it be accepted at our receiving department. DO NOT ship returns to us with SIGNATURE REQUIRED, we will not sign for product returns unless we are informed of this via telephone before it is shipped.

If you have any questions about returning merchandise, e-mail us at: Contact our
Advantage Services or call us at 704-970-8905.

Include the packing slip and write the authorization number with your return, and wrap the package securely. For your protection, we recommend that you use IInsured US Postal when returning goods. Send the package to the following address:

Advantage Services
PO Box 620056
Charlotte, NC 28262

RMA # ____________


Cancelled Order Policy

If an order is cancelled 24 hours after being placed, a 20% restocking fee will be applied if it has been processed and packaged.

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