Return
Policy
If an item
is returned to Advantage Services from UPS or USPS
due to being Damaged in transit or Advantage
Services errors in the shipping address or
Product we will RE-Ship
the item(s) purchased at NO ADDITIONAL CHARGE or
Credit your account the FULL
COST including Shipping & Handling Charges.
If an item
is returned to Advantage Services due to an incorrect shipping address that you supplied, we
will credit your Credit Card Account the cost of
the item(s) purchased or
re-ship your order and charge your Credit
Card all additional Shipping costs. If your
order was listed as FREE SHIPPING, you
will be responsible for the
original cost of
shipping to your location.
*( credit will
be issued less Shipping/Handling and
a 20% Restocking Fee )
If an item is
returned to
Advantage Services for ANY
OTHER REASON
, we
will credit your Credit Card Account the cost of
the item(s) *Purchased. If
your order was listed as FREE SHIPPING, you
will be responsible for the
original cost of shipping
to your location.
*( credit will be
issued less Shipping/Handling and a 20% Restocking
Fee )
If an item is
returned to
Advantage Services and the
Seals or Packaging
has been opened,
NO CREDIT WILL BE
ISSUED for the product, it will
be returned to you and your Credit Card will
be charged
ADDITIONAL Shipping and Handling
to your location.
*
If an item is
returned and you issue a disputed claim with
your Credit Card issuer, we will be forced
to add an additional $15.00 charge for the
paper flow that we need to prepare for the
correction as well as the Shipping/Handling
and Restocking Fee's.
All
returned products must be in the original
packaging and UNOPENED.
RETURNED PRODUCTS ARE SUBJECT TO A
20%
RESTOCKING FEE.
How
to Return Items
Contact our
Customer
Service
Department
to receive an
authorization number ( RMA# ) for the items you
wish to return. Please note that we cannot
issue a refund for items returned without
an authorization number
nor will it be accepted at our receiving
department..
If you have any questions about returning
merchandise, e-mail us at:
Advantage
Services .
Include the packing slip and write the
authorization number with your return, and
wrap the package securely. For your
protection, we recommend that you use
Insured UPS or Insured US Postal when
returning goods. Send the package to the
following address:
Advantage Services
8613 Quay Road
Concord, NC 28027
* |
